Policies & Amenities
Bicycles, lost and found, restrooms and more
Select your route:
Cascades (Portland-Eugene)
Trip connections
Trip connections
Use the Connections table on the Routes and Schedules page to find which transit connections and parking options are available at each stop.
Restrooms
Restrooms
There is a restroom on board in the rear of the bus! Please note that this route does not stop for restroom breaks or make any other unscheduled stops.
Wi-Fi
Wi-Fi
The Cascades POINT provides free Wi-Fi on all buses.
Outlets on board
Outlets
The Cascades route has 24 110v A/C power outlets as well as USB ports on each bus that are free for passengers to use. Outlets are available in every other row and are located in two different places depending on the bus. Look for the plugs near the floor below the window or next to the footrests on the seatback.
Parking
Parking
Use the Connections table on the Routes and Schedules page to find which transit connections and parking options are available at each stop.
Luggage limits
Luggage limits
Because of our connections with Amtrak train service, this route follows Amtrak’s generous carry-on baggage policy Passengers can bring two carry-on bags and check two bags. All bags must be under 50 pounds and under 75 total inches (length + width + height of the bag).
Bikes
Bikes and skis
Bikes
Bikes and skis
Passengers may bring one bike free of charge as space allows. Space availability will be at our drivers’ discretion. If you’d like to reserve a space for your bike ahead of time, please purchase a $5 bicycle ticket from Amtrak when you buy your ticket. Bikes will be stored in the luggage compartment under the bus. A bike box is not necessary but you are welcome to bring bungee cords or other securement aids to assist the driver in securing your bike.
Seat belts
Seat belts
Some of our buses have seat belts but not all of them.
Car seats
Car seats
Babies are welcome aboard all POINT routes! Unfortunately, we can’t promise there will be a way to secure an infant car seat on our Cascades route since our buses don’t have car seat anchors and only some buses have seat belts. If you’d like to keep your baby on your lap we will happily store your car seat in the cargo area for free or allow it as a carry-on as space allows.
Lost items
Lost items
All lost and found items will be retrieved and stored by Amtrak. Union Station staff in Portland are ready to assist you in getting it back:
Portland Union Station
800 NW Sixth Ave.
Portland, OR 97209
267-624-8735
Open Daily, 5:30am-10:00pm
If your item was lost more than a few days ago you may also report it using Amtrak’s reporting system. Visit their website to report your item.
Animals
Animals
Only service animals as defined by the ADA are allowed on the buses.
Age policy
Age policy
Because of the close coordination with Amtrak trains and connecting buses, the Cascades Route follows Amtrak’s age policy. Drivers may request photo identification from passengers to verify age.